Usability Testing

Assess User Experience to Improve Product or Service Outcomes

We will help to ensure your buildings and services meet the needs of all users with our comprehensive usability testing.

We go beyond just measuring physical accessibility, like doorway widths—we dive into the user experience.

Our assessments will explore the attitudes and feelings of your users, including how comfortable they are disclosing disabilities or needs.

We will help you uncover insights into how your spaces and services are being perceived, what users appreciate, and where improvements can be made.

Usability testing can aid in fostering an inclusive, welcoming environment that reflects positively on your group.

Accessibility Audits

Comprehensive Audits to Ensure Compliance and Usability

We offer accessibility triage for existing buildings, helping you identify and address non-accessible areas to create more inclusive environments.

Accessibility Triage is a strategic process where we assess and prioritize both potential and actual barriers to accessibility in your space, service, or website. Much like in a medical triage, where the most critical patients are treated first—such as a heart attack being prioritized over a cut finger—we focus on addressing the most urgent and impactful accessibility issues. We identify areas most likely to cause complaints, liabilities, or legal risks and provide actionable, cost-effective solutions for immediate improvement. At the same time, we help you establish long-term goals, ensuring your physical spaces and/or digital platforms become more inclusive and compliant over time.

Our aim is to deliver the highest impact solutions with minimal cost and time investment, ensuring your environments are more inclusive as we move towards a barrier-free Canada by 2040.

Workshops

Tailored Sessions to Educate and Raise Awareness

We offer personalized workshops, educational sessions, and presentations that are designed to inform, engage, and empower.

Drawing on our extensive research, experience, and understanding of the current political and social landscape, we translate key insights into customized workshops that meet your unique needs.

For clients seeking targeted insights, we can conduct environmental scans to identify critical barriers to accessibility.

Whether you are looking to raise awareness or develop actionable strategies, our workshops are crafted to enhance accessibility and user experience.

"Your workshop translated the research findings into practical recommendations that were easy to understand. It helped our team improve attitudes and build confidence in our accessibility strategies as a company."

- Client

"I got all of the things that I wanted to share about accessibility problems, that I had on my list for years that no one's paid attention to."

Female, 56

"I know that the work completed thus far has been very valuable. Such important work and I'm appreciative of what you and your team have done, and will do going forward."

Male, 37

★★★★★

★★★★★